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Your overall rating of this visit.
A first name and a role are fine (“Ama at reception”). Leave out full names, phone numbers and anything private about anyone.
Things readers want to know
Stars for parts of your visit, and whether the business may write to you about your review.
On time
Did it leave and arrive on time?
Comfort
How comfortable was the journey?
Safe driving
How safe did the driving feel?
Service
How were you treated?
Shown on your review. They never change the score, which is your overall stars.